ResumE
Rachel Galloway
rachel@raqueliza.comlinkedin.com/in/raquelizaSummaryExperienced Teacher with a demonstrated history of working in the higher education industry. Skilled in LessonPlanning, Educational Technology, Curriculum Development, Staff Development, and Educational Leadership.Strong education professional with a Master of Arts - MA focused in Bicultural bilingual studies from The Universityof Texas at San Antonio.Over 20 years of helpdesk, website support, website management, and information technology# Proven skills in team project completion and technical support in government and higher education environment# Leadership and continuing education in 7 Habits of Highly Effective People, Principle Centered Leadershiptraining courses, Zig Ziglar Motivational Seminar, Chick-Fil-A Training, Dave Ramsey’s Total Money Makeover# Actively preparing for doctoral degree in Education, Curriculum, & InstructionExperienceDelivery SpecialistDoorDashSep 2020 - Feb 2021 (6 months)Database & website supportMission.net/ldsmissions.netMay 1997 - Feb 2021 (23 years 10 months)Volunteer website administrator and maintainerPrivate TutorGrade Potential TutoringMay 2017 - Dec 2020 (3 years 8 months)Piano TeacherSelf EmployedMay 2000 - Dec 2020 (20 years 8 months)Taught children beginning pianoDesigned curriculum and met weeklyProcessorKrispy KremeNov 2020 - Nov 2020 (1 month)Dishwasher & food prepKumori Sushi & TeppanyakiRachel Galloway - page 1Oct 2020 - Nov 2020 (2 months)DishwasherSushi Zushi of Texas, LLCSep 2020 - Nov 2020 (3 months)General LaborerPeopleReadyNov 2019 - Nov 2020 (1 year 1 month)• Moved, lifted, and carried construction material of up to 50 lbs. alone, to 100 lbs. with associate’s help.• Cleaned up debris at construction sites.• Palletized material and transported around warehouse with pallet jack.• Wore personal protection equipment (steel-toe boots, safety glasses, gloves, hearing protection, hardhat).Inventory SpecialistRGIS, LLCFeb 2020 - Jul 2020 (6 months)• Bent, stooped, kneeled, walked, stood, and climbed to reach inventory.• Counted and recorded inventory at retail stores with handheld devices.• Received, counted, and handled stock items, and recorded data manually.• Submitted data electronically to computer from inventory audit.Sales ExecutiveAdvanced Auto PartsFeb 2020 - Mar 2020 (2 months)ESCO Licensed AgentAtlantic EnergyFeb 2020 - Mar 2020 (2 months)Package HandlerUPSNov 2019 - Feb 2020 (4 months)Warehouse AssociateAmazonOct 2018 - Nov 2018 (2 months)DriverUberDec 2016 - May 2018 (1 year 6 months)Drive safely and transport individuals to destination while using technology applicationsRachel Galloway - page 2# Follow all rules and regulations for transport in the state of TexasDriverLyftFeb 2017 - Apr 2018 (1 year 3 months)Drive safely and transport individuals to destination while using technology applications# Follow all rules and regulations for transport in the state of TexasInternLFLApr 2017 - Apr 2017 (1 month)HousekeeperInTown SuitesSep 2016 - Nov 2016 (3 months)Sandwich ArtistThe Corner Store Pte LtdNov 2015 - Mar 2016 (5 months)Homeschool TeacherMiranda HomeschoolMay 2010 - May 2015 (5 years 1 month)Planned, developed, or revised the content, organization, style, format, emphasis, and treatment of theinstructional materials to meet educational standardsTutored children during homeschool to support e-learningRegularly attended the Witte Museum, Magik Theatre, San Antonio Zoo, the DoseumDeveloped and adapted curriculum from studyladder.com, lessonpathways.com, abcmouse,com,starfall.com, abcya.com, spanishspanish.comBilingual TeacherSouthwest ISDOct 2013 - Jun 2014 (9 months)Substitute TeacherJudson ISDAug 2011 - Nov 2013 (2 years 4 months)School VolunteerSchool of Science and TechnologyAug 2012 - Aug 2013 (1 year 1 month)Attended school field trips as parent chaperoneTaught class while teacher evaluated individual studentsRachel Galloway - page 3Baked and served 100 empanadas to faculty and students for multi-cultural dayHelped proctor computer-based assessment in computer labTraining EvaluatorUnited States Air ForceSep 2009 - May 2010 (9 months)GS-12Analyze course content and target population and select effective training strategies using appropriatemodels# Study and analyze results in complete and full-length training courses along subject matter orfunctional specialty area linesResource AdvisorUnited States Air ForceAug 2008 - Sep 2009 (1 year 2 months)GS-11Manage purchase accounts up to 1 million in fiscal year budget and accounting at federal level# Maintain daily expenditures on Excel spread sheet of TDY expenses and squadron budget of up to$800K.# Purchase and maintain office supplies using Government Purchase Card# Reconcile monthly and end of year closeout budgets# Review contracts and SF Form 9’s for accuracyPALACE Acquire InternUnited States Air ForceAug 2005 - Sep 2008 (3 years 2 months)GS-7,GS-9,GS-11Instructed classes of 14 students in Technical Training course Air Transportation (2T2xx).Gather information using multiple techniques to support occupational analysis.Review task analysis reports to improve training development.Select analytical instruments to collect required data.Consider the needs of students and instructors when implementing alternative or diverse instructionalmethods, material, and media.Develop lesson plans, training text, audio-visuals, computer assisted instruction, or other activities toprepare complete, blended educational courses.Edit current training materials to reflect changes in doctrine, policy, or procedures.Integrate the use of a web-based learning management system in the classroom or for distancelearning.Write instructional materials designed for classroom use.Collect data to ensure training, development, or products meet job performance requirements.Develop, review, and revise instructional materials in accordance with established learning objectives# Develop effective instructional material methodologies which include order of presentation, level ofinteraction, feedback, and remediationSoftware EngineerExamSoftRachel Galloway - page 4Jul 2000 - Jul 2007 (7 years 1 month)Provided technical support for TX Bar Exam, CA Bar Exam, and ID Bar Exam as Exam-softrepresentativeGraduate AssistantThe University of Texas at San AntonioSep 2003 - Dec 2005 (2 years 4 months)Install computers, configured workstations, install all software and hardware, perform all maintenanceand upgrades, including installation of peripheraldevices# Configure and install laptops and workstations to meet user requestsInternHispanic Association of Colleges and Universities (HACU)Jan 2005 - Aug 2005 (8 months)FBI Honors Intern CandidateDepartment of Health & Human Services, ACYF Jan-May, May-AugCashierThe Church of Jesus Christ of Latter-day SaintsOct 2001 - Oct 2003 (2 years 1 month)Volunteer cashier at Provo Temple cafeteriaComputer SpecialistBrigham Young UniversityJan 1998 - Aug 2003 (5 years 8 months)Develop and design websites using Macromedia Dreamweaver and Adobe Photoshop# Conducted annual and as needed training for all faculty, law school students and staff# Acted as liaison between Admissions, Career Services, Faculty, Staff and students regardingtechnology needs# Manage Admit-M database and ACES for Admissions Office# Proctor TX Bar Exam, CA Bar Exam, and ID Bar Exam as Examsoft representative# Download and install software, patches, and upgrades.# Setup and configure PC recordings and locate inventory items.Database AdministratorThe iLUKA CollectiveFeb 2002 - Mar 2002 (2 months)maintained VIP database for Samsung clients during Winter Olympics in Salt Lake City, Utah.Dishwasher & Food prepKneaders Bakery and CafeJun 2000 - Aug 2000 (3 months)Rachel Galloway - page 5Food Service Order ClerkEl Azteca Mexican RestaurantMay 1998 - Jul 1998 (3 months)Language TeacherMissionary Training CenterAug 1997 - Jan 1998 (6 months)Taught Spanish, grammar, & gospel of Jesus ChristContract SpecialistUnited States Air ForceJun 1997 - Aug 1997 (3 months)MissionaryThe Church of Jesus Christ of Latter-day SaintsOct 1995 - May 1997 (1 year 8 months)Proselyting missionary full-timeComputer TechnicianUnited States Air ForceMay 1995 - Oct 1995 (6 months)Tape LibrarianBrigham Young UniversityAug 1993 - May 1995 (1 year 10 months)CustodianBrigham Young UniversityMay 1993 - Aug 1993 (4 months)Cleaned Marriott Center and Football Stadium logesCatererBrigham Young UniversityFeb 1992 - Feb 1993 (1 year 1 month)Temporary position for formal meetings and luncheons.Salad BarBonanza Family RestaurantJun 1992 - Aug 1992 (3 months)BabysitterRachel Galloway - page 6Various CompaniesMay 1984 - Aug 1992 (8 years 4 months)Student TutorAlbuquerque Public SchoolsMay 1988 - Jul 1988 (3 months)Tutored at-risk youth for summer school programEducationBrigham Young UniversityBachelor of Arts - BA, Spanish, Computer Science, Music1992 - 2001The University of Texas at San AntonioMaster of Arts - MA, Bicultural bilingual studies2003 - 2005New York UniversityCertificate, Global Sports Management2020 - 2021LSU ShreveportMaster of Business Administration - MBA, Marketing & Finance2020 - 2023Licenses & CertificationsNYU Fundamentals of Global Sports Management - Yellowbrick Fundamentals ofGlobal Sports ManagementATSSA Certified Flagger - American Traffic Safety Services Association (ATSSA)Access Online Web-based Training - United States Department of DefenseAccountable Officials and Certifying Officers - United States Department ofDefenseBasic Instructor Course - United States Air ForceCombined Financial Management Tools - United States Department of DefenseRachel Galloway - page 7DFAS DCPS Security Awareness - DFASDOD Government P - United States Department of DefenseInstructional Systems Development Course - United States Air ForceMedia Selection - United States Air ForceObjectives and Tests - United States Air ForceOccupational Survey Data - United States Air ForceTechnical Training Teaching Internship - United States Air ForceTechnical Writer/Desktop Publishing - United States Air ForceTechnical Writing Principles - United States Air ForceTimekeeping and Approving Official Training - United States Department ofDefenseTraining Development Course - United States Air ForceTraining Management - United States Air ForceTraining Supervisor - United States Air ForceSkillsTeaching • Instructional Design • Event Planning • Lesson Planning • Higher Education • SocialMedia • K-12 Education • Web Development • Technical Support • Data AnalysisHonors & AwardsCivilian award of the quarter - USAFApr 2009Rachel Galloway - page
rachel@raqueliza.comlinkedin.com/in/raquelizaSummaryExperienced Teacher with a demonstrated history of working in the higher education industry. Skilled in LessonPlanning, Educational Technology, Curriculum Development, Staff Development, and Educational Leadership.Strong education professional with a Master of Arts - MA focused in Bicultural bilingual studies from The Universityof Texas at San Antonio.Over 20 years of helpdesk, website support, website management, and information technology# Proven skills in team project completion and technical support in government and higher education environment# Leadership and continuing education in 7 Habits of Highly Effective People, Principle Centered Leadershiptraining courses, Zig Ziglar Motivational Seminar, Chick-Fil-A Training, Dave Ramsey’s Total Money Makeover# Actively preparing for doctoral degree in Education, Curriculum, & InstructionExperienceDelivery SpecialistDoorDashSep 2020 - Feb 2021 (6 months)Database & website supportMission.net/ldsmissions.netMay 1997 - Feb 2021 (23 years 10 months)Volunteer website administrator and maintainerPrivate TutorGrade Potential TutoringMay 2017 - Dec 2020 (3 years 8 months)Piano TeacherSelf EmployedMay 2000 - Dec 2020 (20 years 8 months)Taught children beginning pianoDesigned curriculum and met weeklyProcessorKrispy KremeNov 2020 - Nov 2020 (1 month)Dishwasher & food prepKumori Sushi & TeppanyakiRachel Galloway - page 1Oct 2020 - Nov 2020 (2 months)DishwasherSushi Zushi of Texas, LLCSep 2020 - Nov 2020 (3 months)General LaborerPeopleReadyNov 2019 - Nov 2020 (1 year 1 month)• Moved, lifted, and carried construction material of up to 50 lbs. alone, to 100 lbs. with associate’s help.• Cleaned up debris at construction sites.• Palletized material and transported around warehouse with pallet jack.• Wore personal protection equipment (steel-toe boots, safety glasses, gloves, hearing protection, hardhat).Inventory SpecialistRGIS, LLCFeb 2020 - Jul 2020 (6 months)• Bent, stooped, kneeled, walked, stood, and climbed to reach inventory.• Counted and recorded inventory at retail stores with handheld devices.• Received, counted, and handled stock items, and recorded data manually.• Submitted data electronically to computer from inventory audit.Sales ExecutiveAdvanced Auto PartsFeb 2020 - Mar 2020 (2 months)ESCO Licensed AgentAtlantic EnergyFeb 2020 - Mar 2020 (2 months)Package HandlerUPSNov 2019 - Feb 2020 (4 months)Warehouse AssociateAmazonOct 2018 - Nov 2018 (2 months)DriverUberDec 2016 - May 2018 (1 year 6 months)Drive safely and transport individuals to destination while using technology applicationsRachel Galloway - page 2# Follow all rules and regulations for transport in the state of TexasDriverLyftFeb 2017 - Apr 2018 (1 year 3 months)Drive safely and transport individuals to destination while using technology applications# Follow all rules and regulations for transport in the state of TexasInternLFLApr 2017 - Apr 2017 (1 month)HousekeeperInTown SuitesSep 2016 - Nov 2016 (3 months)Sandwich ArtistThe Corner Store Pte LtdNov 2015 - Mar 2016 (5 months)Homeschool TeacherMiranda HomeschoolMay 2010 - May 2015 (5 years 1 month)Planned, developed, or revised the content, organization, style, format, emphasis, and treatment of theinstructional materials to meet educational standardsTutored children during homeschool to support e-learningRegularly attended the Witte Museum, Magik Theatre, San Antonio Zoo, the DoseumDeveloped and adapted curriculum from studyladder.com, lessonpathways.com, abcmouse,com,starfall.com, abcya.com, spanishspanish.comBilingual TeacherSouthwest ISDOct 2013 - Jun 2014 (9 months)Substitute TeacherJudson ISDAug 2011 - Nov 2013 (2 years 4 months)School VolunteerSchool of Science and TechnologyAug 2012 - Aug 2013 (1 year 1 month)Attended school field trips as parent chaperoneTaught class while teacher evaluated individual studentsRachel Galloway - page 3Baked and served 100 empanadas to faculty and students for multi-cultural dayHelped proctor computer-based assessment in computer labTraining EvaluatorUnited States Air ForceSep 2009 - May 2010 (9 months)GS-12Analyze course content and target population and select effective training strategies using appropriatemodels# Study and analyze results in complete and full-length training courses along subject matter orfunctional specialty area linesResource AdvisorUnited States Air ForceAug 2008 - Sep 2009 (1 year 2 months)GS-11Manage purchase accounts up to 1 million in fiscal year budget and accounting at federal level# Maintain daily expenditures on Excel spread sheet of TDY expenses and squadron budget of up to$800K.# Purchase and maintain office supplies using Government Purchase Card# Reconcile monthly and end of year closeout budgets# Review contracts and SF Form 9’s for accuracyPALACE Acquire InternUnited States Air ForceAug 2005 - Sep 2008 (3 years 2 months)GS-7,GS-9,GS-11Instructed classes of 14 students in Technical Training course Air Transportation (2T2xx).Gather information using multiple techniques to support occupational analysis.Review task analysis reports to improve training development.Select analytical instruments to collect required data.Consider the needs of students and instructors when implementing alternative or diverse instructionalmethods, material, and media.Develop lesson plans, training text, audio-visuals, computer assisted instruction, or other activities toprepare complete, blended educational courses.Edit current training materials to reflect changes in doctrine, policy, or procedures.Integrate the use of a web-based learning management system in the classroom or for distancelearning.Write instructional materials designed for classroom use.Collect data to ensure training, development, or products meet job performance requirements.Develop, review, and revise instructional materials in accordance with established learning objectives# Develop effective instructional material methodologies which include order of presentation, level ofinteraction, feedback, and remediationSoftware EngineerExamSoftRachel Galloway - page 4Jul 2000 - Jul 2007 (7 years 1 month)Provided technical support for TX Bar Exam, CA Bar Exam, and ID Bar Exam as Exam-softrepresentativeGraduate AssistantThe University of Texas at San AntonioSep 2003 - Dec 2005 (2 years 4 months)Install computers, configured workstations, install all software and hardware, perform all maintenanceand upgrades, including installation of peripheraldevices# Configure and install laptops and workstations to meet user requestsInternHispanic Association of Colleges and Universities (HACU)Jan 2005 - Aug 2005 (8 months)FBI Honors Intern CandidateDepartment of Health & Human Services, ACYF Jan-May, May-AugCashierThe Church of Jesus Christ of Latter-day SaintsOct 2001 - Oct 2003 (2 years 1 month)Volunteer cashier at Provo Temple cafeteriaComputer SpecialistBrigham Young UniversityJan 1998 - Aug 2003 (5 years 8 months)Develop and design websites using Macromedia Dreamweaver and Adobe Photoshop# Conducted annual and as needed training for all faculty, law school students and staff# Acted as liaison between Admissions, Career Services, Faculty, Staff and students regardingtechnology needs# Manage Admit-M database and ACES for Admissions Office# Proctor TX Bar Exam, CA Bar Exam, and ID Bar Exam as Examsoft representative# Download and install software, patches, and upgrades.# Setup and configure PC recordings and locate inventory items.Database AdministratorThe iLUKA CollectiveFeb 2002 - Mar 2002 (2 months)maintained VIP database for Samsung clients during Winter Olympics in Salt Lake City, Utah.Dishwasher & Food prepKneaders Bakery and CafeJun 2000 - Aug 2000 (3 months)Rachel Galloway - page 5Food Service Order ClerkEl Azteca Mexican RestaurantMay 1998 - Jul 1998 (3 months)Language TeacherMissionary Training CenterAug 1997 - Jan 1998 (6 months)Taught Spanish, grammar, & gospel of Jesus ChristContract SpecialistUnited States Air ForceJun 1997 - Aug 1997 (3 months)MissionaryThe Church of Jesus Christ of Latter-day SaintsOct 1995 - May 1997 (1 year 8 months)Proselyting missionary full-timeComputer TechnicianUnited States Air ForceMay 1995 - Oct 1995 (6 months)Tape LibrarianBrigham Young UniversityAug 1993 - May 1995 (1 year 10 months)CustodianBrigham Young UniversityMay 1993 - Aug 1993 (4 months)Cleaned Marriott Center and Football Stadium logesCatererBrigham Young UniversityFeb 1992 - Feb 1993 (1 year 1 month)Temporary position for formal meetings and luncheons.Salad BarBonanza Family RestaurantJun 1992 - Aug 1992 (3 months)BabysitterRachel Galloway - page 6Various CompaniesMay 1984 - Aug 1992 (8 years 4 months)Student TutorAlbuquerque Public SchoolsMay 1988 - Jul 1988 (3 months)Tutored at-risk youth for summer school programEducationBrigham Young UniversityBachelor of Arts - BA, Spanish, Computer Science, Music1992 - 2001The University of Texas at San AntonioMaster of Arts - MA, Bicultural bilingual studies2003 - 2005New York UniversityCertificate, Global Sports Management2020 - 2021LSU ShreveportMaster of Business Administration - MBA, Marketing & Finance2020 - 2023Licenses & CertificationsNYU Fundamentals of Global Sports Management - Yellowbrick Fundamentals ofGlobal Sports ManagementATSSA Certified Flagger - American Traffic Safety Services Association (ATSSA)Access Online Web-based Training - United States Department of DefenseAccountable Officials and Certifying Officers - United States Department ofDefenseBasic Instructor Course - United States Air ForceCombined Financial Management Tools - United States Department of DefenseRachel Galloway - page 7DFAS DCPS Security Awareness - DFASDOD Government P - United States Department of DefenseInstructional Systems Development Course - United States Air ForceMedia Selection - United States Air ForceObjectives and Tests - United States Air ForceOccupational Survey Data - United States Air ForceTechnical Training Teaching Internship - United States Air ForceTechnical Writer/Desktop Publishing - United States Air ForceTechnical Writing Principles - United States Air ForceTimekeeping and Approving Official Training - United States Department ofDefenseTraining Development Course - United States Air ForceTraining Management - United States Air ForceTraining Supervisor - United States Air ForceSkillsTeaching • Instructional Design • Event Planning • Lesson Planning • Higher Education • SocialMedia • K-12 Education • Web Development • Technical Support • Data AnalysisHonors & AwardsCivilian award of the quarter - USAFApr 2009Rachel Galloway - page